It is important to listen to what is being said with an open heart and mind.
We often interpret what we are hearing from the space we are in, which does not always give us the correct information.
Listen well, with empathy, to reduce conflict.
To your speaking success
By Fran Watson
Involved in public speaking since 2000. Joined Toastmasters in 2002 and have served in all Executive roles including serving one year as the District Public Relations Officer. Achieved my DTM in 2014. Develop and facilitate workshops in the area of employment and career development.
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